Job Description

At A GlanceThe Meta Experience Optician plays a key role in building lasting client relationships, delivering luxury service, and ensuring the highest standards of optical quality. This role supports the Store Manager in driving sales performance, mentoring team members, and maintaining compliance with all optical standards.Minimum PayUSD $32.00/Hr.Maximum PayUSD $40.00/Hr.Additional CompensationBonus potentialWhat We OfferWeekly pay schedule and early wage access get paid when you need itHealth and wellness benefits plansPaid time off and holidaysPaid training401(k) with employer matchingReferral bonusTax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees What You'll DoDeliver a consistently exceptional client experience that exceeds customer satisfaction ratingsCultivate long-term client relationships through personalized service and follow-upGuide clients in selecting frames and lenses tailored to their lifestyle, prescription, and style preferencesEngage in the sale, the facilitation of sale, and dispensing of prescription and non-prescription eyewearTroubleshoot and answer questions for customersAdhere to applicable state laws and requirementsAct as liaison with customers optometristsPerform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracyStay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and salesMaintain visual presentation and operational excellence across the sales floor and stock areasManage inventory with accuracy and accountabilityTrain, coach, and mentor team members to elevate performance and service standardsProvide expertise in prescription troubleshooting and lens technology recommendationsEmbody Meta Labs mission, values, and cultureCelebrate wins, lead by example, and inspire othersStrict adherence to all applicable privacy laws surrounding prescriptions and personally identifiable customer informationWhat You'll BringExperience and Education: High School Diploma or equivalentMust have an active American Board of Opticianry (ABO) certificationAbility to produce and display credentials in a conspicuous location on site2+ years of sales experience in luxury retail or premium service environmentsSkills and Attributes: Strong knowledge of optical theory, practices, and latest technologiesProven ability to build and maintain a loyal client baseExceptional communication and interpersonal skills with a polished, professional presenceResults-driven with strong problem-solving skills and resourcefulnessProficiency with digital tools and retail systemsFlexibility to work evenings, weekends, and holidays Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:Engage with customers while talking, standing, walking, and conducting demos of our clients product, which includes repetitive use of hands, arms, legs, and grasping Frequently lift and carry up to 25 pounds Occasionally lift and carry up to 50 pounds Continuous hand/eye coordination and fine manipulation Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns
Employment Type: Full Time
Salary: $32 - $40 Hourly
Bonus/Commission: No

Job Tags

Hourly pay, Full time, Flexible hours, Weekend work, Afternoon shift

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